Delivery Information

Thank you for choosing our products! We are committed to providing you with safe and fast delivery. Please read the following shipping policy before placing your order.

Global Shipping

Sdhisod's customers are located all over the world, so we can ship products to every corner of the globe.

Estimated Shipping Time

Most orders will be processed and shipped within 2-3 business days. Your order will be shipped from Sdhisod's headquarters warehouse in Hong Kong. We offer free standard shipping for all orders with no minimum spend.

During holidays and major promotional events, order processing times may be longer. You will receive an email with tracking information after your order is shipped.

Delivery time varies depending on the selected service and destination. Delivery time is 8 to 15 business days, depending on the delivery address.

Logistics Partners

We will arrange suitable logistics service providers for different countries and regions, including:

• USPS / UPS / FedEx (within the US)

• DHL Express / Aramex (international express)

• EMS / ePacket (international standard delivery)

Shipping Address

Please carefully confirm the accuracy of your shipping address and contact information before submitting your order.

Delivery failures, delays, or additional costs caused by incorrect, incomplete, or unreachable shipping addresses will be borne by the customer.

Customs and Import Duties

International orders may incur customs duties, value-added tax, or other import duties depending on the policies of the receiving country or region. These costs are usually borne by the recipient.

Delivery Delays or Lost Packages

Although we select reliable logistics partners for delivery, delays may still occur during transit due to weather, customs inspections, or logistical operations.

If your package is delayed, lost, or damaged in transit, please contact our customer service team immediately. We will actively assist you in communicating with the logistics company and provide you with a solution as soon as possible.

Contact Us

If you have any questions about your order's shipping or delivery status, please feel free to contact us.

Customer Service Email: factor@sdhisod.com

We will respond to your inquiry within 24 business hours and are dedicated to providing you with assistance.